CASE STUDY:

Full-Service Billing

Overview

SCALE RCM

brings decades of experience building and managing revenue cycle operations of scale.  We have developed and refined best practice systems and processes through billing across more than 30 medical specialties as well as numerous sites-of-service and practice management & EHR systems.

Execution

SCALE successfully took on RCM for a multi-specialty practice with minimal disruption and improved performance in a matter of weeks.

STEP 1:

Preparation

Confirm transition to new billing software

Submit proposal to Client
Onsite visit to Client
Access to Hospital EMR, Lockbox, Clearninghouse

STEP 2:

EMR & IT

Launch new practice management software

Enroll in Clearinghouse

Confirm transition of hospital practice management software

STEP 3:

Billing

SCALE began billing for all new claims

STEP 4:

Take Over Centralized Eligibility

Complete transition of handling eligibility

STEP 5

Old AR Transition

SCALE to begin old AR project, through completion

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