Charles is the Chief Advisor of Hospital Relations and Urgent Care at Scale.  Most recently, Charles was the President of CityMD, one of the largest Urgent Care Healthcare providers in the NY Metropolitan area. Charles previously held several leadership positions for Northwell Health serving as its Co-Chief Operating Officer and its Chief Administrative Officer. While at Northwell Health, he also developed a “for profit” retail ambulatory and pharmacy healthcare business. Northwell Health is a top 10 health provider on Long Island and in New York City with over 60,000 employees and 17 hospitals and affiliates.